Terms & Conditions — next2.cc

1. Introduction

Welcome to next2.cc, a multivendor e-commerce marketplace (“Platform”). These Terms & Conditions (“Terms”) govern your access to and use of the Platform, whether you’re a buyer, seller, or visitor. By using our services, you agree to these Terms—please read them carefully.

2. Modifications & Service Updates

We reserve the right to modify, suspend, or discontinue any part of the Platform or its services at any time without notice. Neither you nor any third party will have grounds for liability for any such changes—or for adjustments to pricing or product availability NEXT2.

3. Seller & Product Information

  • Each vendor is responsible for accurate product listings, including descriptions, images, availability, and pricing.

  • The Platform may restrict vendor access, modify listings, limit quantities, or discontinue listings at our discretion NEXT2.

4. Orders, Shipping & Delivery

  • Buyers place orders through next2.cc, but fulfillment, shipping, and post-sale support are managed by the individual sellers (where applicable).

  • Sellers must adhere to shipping policies defined per region—processing time, shipping charges, and delivery estimates may vary.

  • The Platform is not responsible for shipping delays or errors that originate from vendors or delivery partners—but you must provide timely updates and tracking information to buyers.

  • For international shipments, buyers are responsible for duties, taxes, or customs fees unless otherwise stated NEXT2.

5. Returns, Exchanges & Refunds

  • Buyers may request returns or exchanges within a set period (e.g., 28 days from delivery; 14 days to ship back), per individual vendor policies NEXT2.

  • Returned items must be unused, in good condition, and returned as per vendor guidelines.

  • Returns from within the U.S. may be free; international buyers typically bear return shipping costs NEXT2.

  • Vendors must inspect returns within a reasonable timeframe (e.g., 14 days on receipt) before issuing refunds, replacements, or store credit NEXT2.

6. Intellectual Property & Content

  • All content—text, images, logos—on next2.cc is owned by respective sellers or the Platform; unauthorized use is prohibited.

  • Buyers may only use such content for personal, non-commercial purposes unless explicit permission is granted.

7. Platform & User Responsibilities

  • We grant you a limited, nonexclusive, nontransferable license to access and use next2.cc in accordance with these Terms.

  • You must comply with applicable laws and not engage in fraudulent or prohibited behavior.

  • Vendors must ensure compliance with all local laws, regulations, and product safety standards.

  • We may terminate or suspend accounts for violations, misuse, or legal reasons.

8. Disclaimers & Liability

  • The Platform is provided “as is” without warranties—express or implied—including merchantability or fitness for a particular purpose.

  • We aren’t liable for damages resulting from your use of the Platform, vendor actions, or third-party services—whether direct, indirect, incidental, or punitive NEXT2.

9. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of [Your Jurisdiction—e.g., Bangladesh].

  • Disputes should first be attempted to be resolved through internal communication. If unresolved, users may pursue legal remedies in courts located in [Your Jurisdiction].

10. Contact & Support

  • For policy details or questions, email us at: support@next2.cc or use our helpdesk portal.

  • Vendors and buyers should first seek resolution through the Platform’s support channels.

Optional Enhancements

Depending on your legal requirements, you may want to add sections like:

  • Privacy Policy (handling user data, cookies, GDPR compliance)

  • Seller Code of Conduct (standards for listing, customer service, prohibited items)

  • Payment Terms (processing times, commissions, payment disbursement schedules)

  • Referral or Loyalty Programs (terms, eligibility, expiry rules)

  • User Account Policies (registration, security, suspension/termination)